Help!: [Sticky] FAQ: How can I make the site respond FASTER?

Opera's javascript performance rocks over everyone else's. Opera's pretty picky about standards compliance though, so there can be problems with some websites. MayMyRun didn't work well with Opera for quite some time - I used Firefox instead when I would use this site - but sometime in the last six month or so they made some changes and right now it seems to work fine with Opera. Of course it's still not going to play nice on maps with a zillion points in them.

I had to enter this comment using a non-Opera browser, though!

Put me in the category of folks who LOVED the old site, but will look elsewhere for mapping tools until the bugs are worked out.  I get the Java script errors and my 65 mile bike route saved BEFORE the new site was rolled out never loads up.  All I can get is 28 miles of it before the script errors slow the response to a dead stop.

Not sure what kind of testing you did prior to the unveiling, but it was not the right tests.

Also, never have been able to figure out how to print out a route with turns, etc. marked.  Maybe it's just me.... 

I have noticed recently that it takes forever for the pages to load.  I am currently mainly interested in Dallas White Rock and San Antonio Rock and Roll marathon elevational charts.  Neither of these will load.  Instead they show an error window after a long wait.

 I am disappointed with the new extra advertisements too.  Your site seemed to run just fine prior to them.  Loading advertisement windows on top of a run map is pretty poor form in my opinion too.

 Thanks for helping in the past, but I am going to have to wish you good luck with the direction you are going in the future.

If you want me to start paying for accessing my routes, you better figure out away to give your site more "juice", as you call it.

 Excellent performance + no ads = I'd be happy to pay you

Mid-range performance + ads = I'm mapping over at gmap and google maps again.

The site freezes up constantly.  I have to "refresh" the page or hit the back button to unfreeze the site (I have tried waiting it out but it never unfreezes).  Fortunately the site has an autosave that saves the route.  But when trying to map a 30 mile ride, I have to refresh or go back 5-10 times.  What should take a few minutes takes 20 minutes.  And when I email the route to friends, none of them can bring up the link without the website freezing up.  I would gladly pay to use the website if the website performed well (or even close to well).  Please fix the site.

Greetings folks and administrators. I have been traveling and shipped my bike ahead. Nothing like getting some good rides in a new location to really make a vacation fun.

A friend recommended this site as a way of finding rides while I'm away from my normal haunts and since I've been horribly disapointed I thought some feedback might be in order. Note this is coming from an ideal customer - I was looking forward to using the site. BUT...

First off things have been horribly slow. I've had accesss to high bandwidth connections (DSL and cablemodem) but this is painful. My impression is that its all the bazillion advertisements you overload the web pages with. Perhaps instead it is because your backend server's and logic are overwhelmed. Regardless my first impressions are that this SUCKS. Not a particularly good experience for a new user, eh?

I had a 60mi point-2-point ride the other day though and got hit with a lot of dirt roads and sub-ideal conditions. Clearly google maps doesn't always work and so I returned and tried, really *TRIED*, to find a ride on this site. I struggled with the painful advertisement laden and horribly slow interface and picked one out -- only to be faced with the 'payment' options. WTF! I had to hunt for information among all the cruft and sponsers and _then_ am expected to navigate some overly complex credit system (I couldn't even just pay for the map)? Nothing spells money hungry, grubbing, and overly  greedy administrator like a duel business model of advertisement driven _and_ customer paid for content that the customers add themselves! Particularly when the pages don't work because they're over loaded, busy, and poorly put together.

Frankly, as should be obvious from my tone, my experience sucked. Not only will I be recommending AGAINST folks using your service I'll be pointing to it as an example of how NOT to build a web page/service.

Sincerely, 

- max

ps: honestly, this post is meant to help. I like the concept and will be keepinging an eye out for your competitors or for you all to fix your problems.

Using the site with option follow the road active while routing a track makes the site very slllowwwww.

See for example www.bikemap.net there site is very quick, even with longer tracks using automatically following the roads.

 Why can't this site be more user friendly?

I have to say I am really frustrated, disapointed, and feeling a bit ripped off. I am trying to map a simple 12 mile walk. I got the map done after multiple attempts (the pages kept getting hung up on auto routing) and when I tried to print I was assaulted with the purchase page. What?!?! I just worked for an hour and a half trying to get my route mapped and now you want me to pay for my troubles??

Well, being the good sport that I am, I gave the benefit of the doubt and believed that if I sign up for premium membership that would mean I would not have to deal with all the clogging and bogging advertisement and things should go better. I figured I'd be doing a lot of mapping and $5 per month is better than $2 per map.

Yes, I am a sucker. After many more tries, giving up on several occasions, and going back to try again later, I have yet to map my 12 mile route. The agravation has brought me to my limit.

I understand that MapMyRun does not give refunds. Hmmmmm. How about a settlement for breach of contract. I am not receiving the service that I paid for.

I have the same experience as others.  This site seems to have three speeds, slow, slower, and STOPPED.  I entered a 100mi chairity bike ride and then went back to try and add the rest stops and the software won't let me add them right on the route.  When I try to add the stop slightly off the route, it thinks I am trying to add a new point on the route.  It's probably my inexperience, but this site starts out looking easy to use, gets slow, then complicated, then impossible, in that order.

I had high hopes because I was able to download a short one mile course (just as a test) around my neighborhood to my Garmin Edge.

 I would really like to use your site, but until it improves...I'm done!